![]() If you’d prefer to leave a voicemail, press 0 and leave your name, phone number, and inquiry. A representative will contact you the following business day.įor more information about our products and services, please visit. To leave a message in our general voice mailbox, press 1. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time. To reach our billing department, press 3.įor more information about, press 4. To reach a customer support agent, press 2. To speak with a sales representative, press 1. Please choose from the following menu options: Calls may be recorded for training and quality purposes. To speak with an operator, please stay on the line and the next available agent will be with you shortly. Otherwise, please listen to the following menu: ![]() If you already know the extension you wish to reach, you may enter it at any time. Our normal business hours are Monday through Friday, 8 AM to 5 PM. To speak with the operator, press 0 at any time.įor information about our company, press 4. Otherwise, please choose from the following options: If you know the extension of the person you wish to reach, please enter it now. Please stay on the line and your call will be answered in the order it was received. If you’re happy to share your feedback with us at the end of the call, by answering one simple question, press 1 now and help us improve this experience in the future. Your current hold time is approximately minutes. You will be connected to the next available agent as soon as possible. This call may be monitored and recorded for training or quality assurance purposes. Your current position in the queue is, and your estimated hold time is minutes. Please hold, we will be with you shortly. ![]() Currently, all of our agents are occupied. Your estimated hold time is less than minutes. Your call will be answered by the next available agent. Your call will be connected to one of our customer support representatives as soon as possible. Unfortunately, all the lines are busy at the moment. When the lines are too busy and the hold queues are too long, make sure to enable an automated call-back function to shorten call queues, reduce customer effort and the number of abandoned calls. ![]() Let callers know how long they will have to wait to get connected to a live agent whenever you must place them in a call queue or on hold so they know what to expect and can manage their time accordingly. Use a language that is clear and easily understandable for everyone who may be calling your support line – avoid any unnecessary specific industry terms, abbreviations, and complicated words. IVR script best practices and mistakes to avoidĪ long and complicated IVR menu can be difficult for callers to navigate – it’s generally recommended to provide up to 5 main menu options that should be listed in order of importance.Ĭallers may not know which extension they’re looking for, but they do know which department they need – ensure they always hear the option before the action (“For sales, press 1”, instead of “Press 1 for sales”.) ![]()
0 Comments
![]() ![]() ![]() Those who want to join the group must have studios separate from their living space in a “countryside setting” within 30 miles of Sugarloaf Mountain, and their work has to meet the members’ “fine art” standard. One of the first things Howard did after buying her “perfect fixer-upper” and setting up her easels was to join the Countryside Artisans, a group of artists whose work is inspired by the scenic beauty around them. “I think that’s why the sky is such an important part of my work.” “It overlooks my husband’s amazing vegetable garden, the incredible nightly sunsets, and those fabulous sweeping clouds,” Howard says. Then she repurposed a guest cottage/pool house that the previous owners had converted from an old chicken coop. Now I’m an artist who sometimes helps my clients with interior design.” During her first few years “up-county,” as she calls it, she worked out of an old barn built into the side of a hill near her house. When she lived closer to D.C., Howard says, “I was an interior designer who sometimes did oil paintings for my clients. These days, the couple has the property to themselves, but their four children and eight grandchildren visit often. Landscape painter Claire Howard (right) has lived and worked on her pastoral 10-acre property, Lindenwood Farm in Poolesville, for ![]() It would be a huge statement to the rest of the Eastern Conference for the Union to take both matches from NYCFC, and to reclaim their spot over all in the East.Utility truck struck by freight train in Rockville They are at the weakest they’ve been this season, and the weakest they probably will be for the rest of the season. They dropped points against Colorado then lost 3-0 to “inner-state” rival New York Red Bulls in the U.S. New York City has stumbled out of the gates fresh off the international break though. There’s a reason he has been linked with Premier League clubs this summer. ![]() Last year’s Golden Boot winner Taty Castellanos has been superb once again with seven goals. Their offense has been more potent than Philadelphia’s though, scoring six more goals this season. With their strong defense and star keeper Sean Johnson in net, they have been extremely hard to score on, only allowing 11 goals. NYCFC are a similar team to Philadelphia. New York City FC currently stand in their way. “We can only look forward the points that we’ve dropped we’re disappointed about but we recognize now we’re still a hard team to play against, we’re hard team to beat and we’ve success against NYC already this year.”ĭespite the lack of end result, the Union still have the golden opportunity to regain their spot atop the Eastern Conference. “It’s a huge match it’s the team that won MLS Cup last year, it’s the team that’s playing the best in our league right now in terms of recent form, it’s a team that knocked us out of the playoffs the last time here,” head coach Jim Curtin said on Friday. It hasn’t been for lack of effort, the Union play extremely hard, but the creativity and end result just hasn’t been there in recent games.įans are frustrated, players are frustrated, and Jim Curtin is frustrated with the lack of end result as he expressed after the FC Cincinnati draw. Their 20 goals this season does not really show how much the team has struggled at times, the 0-0 draw against Inter Miami looking unable to get the ball past the mid-field line. While the defense has been relatively sturdy, tied with their upcoming opponent in goals allowed with ten, the offense has not been up to par. Holding leads has been the biggest challenge for Philadelphia, blowing leads against Montreal, Nashville, LAFC, New York Red Bulls, and most recently against FC Cincinnati. Philadelphia already has eight draws this season, more than any other team in the league, drawing seven out of their last eight contests. While they are still firmly in contention for the crown in the East, they’ve struggled in recent months to simply win games. It has been a bit of a rough season on the pitch by recent standards for the Union. The stage is set on Sunday at Subaru Park for the Union to take back first place, right their shaky journey back on the right track, and really make a statement to the rest of the Eastern Conference. No hyperbole, this is easily the most important match of the year so far for the Philadelphia Union, for a multitude of reasons. ![]() ![]() ![]()
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |